Cancellation policy

Cancellation Policy

Effective and last updated: September 29, 2026

This policy applies to purchases made from Kuukk, operated by Guangzhou Huaming E-commerce Technology Co., Ltd. (Unified Social Credit Code: 91440115MA9YBE1M9M).

Order cancellations and changes

Contact support@kuukk.com as soon as possible if you need to cancel or change an order. We can only make a change before processing or fulfillment prevents it. If the order has already shipped, the Returns & Refunds Policy applies.

Subscriptions, pre-orders, and try-before-you-buy offers

If one of these purchase options is offered, its price, billing frequency, renewal terms, future charge date, and cancellation method will be shown before checkout. You may use the management link in the applicable order or account communication, or contact us for assistance. A fulfilled order remains subject to the Returns & Refunds Policy and mandatory consumer rights.

Contact

Guangzhou Huaming E-commerce Technology Co., Ltd.
Unified Social Credit Code: 91440115MA9YBE1M9M
Registered address: Room 201, 2nd Floor, No. 2 Shuixiang Fengqing Street, Dongchong Town, Nansha District, Guangzhou, Guangdong 511453, China
Email: support@kuukk.com
Phone: +86 183 1976 6595